Shipping Policy

All orders are processed within 1 business days, and most of our orders ship the same day if received by 2:00 PM East Coast Time! You will receive another notification when your order has shipped along with tracking information.

NOTE: We are not responsible for shipping carrier service delays. It is common during the holidays, for Carriers to take an extra day.  They estimate delivery dates, but do not guarantee a delivery date during peak season. 

Domestic Shipping:

At Snow Country Outerwear, our customers are our priority, that’s why we offer FREE economy 5-8 day shipping on all US domestic orders. (Some economy orders will arrive sooner)

Need your item in a hurry? Choose one of our faster shipping options. (Standard delivery is 3-4 business days and Expedited delivery is 1-2 business days) Please keep in mind that business days are Monday-Friday. Most shippers do NOT pick up on the weekend. 

International Shipping: 

We ship to  Canada, Australia, and New Zealand. Choose between DHL Express, UPS, USPS Priority, or USPS Priority Express.

Shipping costs are calculated on item weight and do not include customs, duties, fees, GST or VAT, which may be incurred once your shipment reaches its country of destination. Snow Country Outerwear is not responsible for any of these charges and must be paid by the recipient.

*The actual number of days may vary based on origin, destination, and customs delays.

Shipping to PO Boxes and APO/FPO/DPO :

We do ship to PO boxes and APO/FPO/DPO. These package will ship via USPS

Checking Order Status:

Once your order has shipped you will receive an email with a shipment tracking number. Please allow 12-24 hours for the tracking information to become available. If you haven’t received your order within 5-8 days of receiving your shipping confirmation email (for domestic orders, or 2 weeks for international orders) please contact us at  nwsalesconnection@usa.net with your name and order number, and we will look into it for you.