Shipping Policy USA and Worldwide
At Snow Country Outerwear, we strive to provide fast and reliable shipping for all your orders. Please review our shipping policy to understand the details and options available for your delivery.
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Processing Time: We make every effort to ship orders as quickly as possible. If your order is received by 2 pm EST on a business day, we will attempt to process and ship it on the same day. Orders received after 2 pm EST or on weekends and holidays will be processed and shipped on the next business day.
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Shipping Options and Timeframes: We offer the following shipping options for orders within the US mainland:
a) Economy Shipping ($4.95): Delivery time: 4-6 business days.
b) Standard Express: Delivery time: 3 business days. Price: Calculated based on the weight of the items in your order.
c) Express: Delivery time: 2 business days. Price: Calculated based on the weight of the items in your order.
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Shipping Rates and Times for Alaska, Hawaii, and outer Islands will be calculated at the checkout process. Please note that these rates and times may differ from the US mainland shipping options.
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Worldwide International orders: We offer DHL Express shipping to most countries in the world. Your shipping price will be calculated at checkout and this now breaks down and includes ALL taxes, duty and fees. Your package should arrive within 3-7 days.
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Courier-Related Delays: While we strive to ensure timely delivery, please understand that we are not liable for any shipping delays caused by the courier. We will work closely with the shipping provider to resolve any issues, but we appreciate your understanding in such circumstances.
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Tracking Information: Once your order is shipped, you will receive an email notification with your tracking information. This will allow you to monitor the progress of your package as it makes its way to you.
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Customer Support: If you have any issues, concerns, or questions regarding your order or the shipping process, we are here to help. You can reach us through the live chat feature on our website or by emailing us at nwsalesconnection@usa.net. Our dedicated customer support team will be happy to assist you.
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Please note that this shipping policy applies to orders placed on our website. For any orders placed through other channels or retailers, their respective shipping policies may apply.
Thank you for choosing Snow Country Outerwear. We appreciate your business and strive to provide you with an excellent shopping experience.