Snow Country Outerwear Plus Extended Size Packable Down Jacket Hooded Coat 1X-6X

All orders are processed within 1-2 business days, and many of our orders ship the same day! You will receive another notification when your order has shipped along with tracking information. We ship all our orders using USPS, Fed Ex, 

DHL or UPS. NOTE: We are not responsible for shipping carrier service delays.

Domestic Shipping:

At Snow Country Outerwear, our customers are our priority, that’s why we offer FREE economy shipping on all US domestic orders.

Need your item in a hurry? Choose any one of our faster shipping options, from USPS Ground to UPS Next day. We’ve got you covered! Prices for expedited shipping vary based on weight. Please refer to the chart below for more details.

International Shipping: 

We ship to APO/FPO/DPO locations, as well as Canada, Australia, and New Zealand. Choose between DHL Express, USPS Priority, or USPS Priority Express. DHL Express orders typically arrive within 3 business days and are well worth the upgrade! Please see the chart below for approximate shipping times for other options. Shipping costs are calculated on item weight and do not include customs, duties, fees, or VAT, which may be incurred once your shipment reaches its country of destination. Snow Country Outerwear is not responsible for any of these charges and must be paid by the recipient.

*The actual number of days may vary based on origin, destination, and customs delays.

Shipping to PO Boxes:

To receive your shipment via PO Box you must choose Fed Ex, USPS Priority, or USPS Priority Express.

Checking Order Status:

Once your order has shipped you will receive an email with a shipment tracking number. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within 5 days of receiving your shipping confirmation email (for domestic orders, or 2 weeks for international orders) please contact us at (704)804-3170 or nwsalesconnection@usa.net with your name and order number, and we will look into it for you.

Refund & Return Policy

Thank you for shopping with Snow Country Outerwear by NW Sales Connection. Should you have any questions or feedback, please contact us at (704)804-3170 or nwsalesconnection@usa.net.

Returns:

Returns must be postmarked within 30 days of purchase.

To be eligible for a return, your item must be unworn and in its original packaging or with tags.

All swimwear must have the hygienic liners still in place. Please note that all final sale items cannot be returned or exchanged.

All returned items should be shipped to:

NW Sales Connection, INC

520 Zimmer Road

Indian Land, SC 29707

We reserve the right to deny any return if it does not meet our requirements. We are not responsible for lost return shipments.

Refunds:

Once we receive your item, please allow 7-10 business days from the date that we receive the return for the refund to be fully processed.

If your return is approved, we will initiate a refund to your credit card (or original payment method) for the price of the item. Please be advised that some financial institutions may take longer to process your refund.

Wrong, Damaged, or Defective Items:

If you receive the wrong item, your item arrives damaged, or is defective due to craftsmanship, please call us at (704)804-3170 or take photos of the item and email the photos along with your name and confirmation number to nwsalesconnection@usa.net.

Shipping:

Customers are responsible for the shipping costs of returning an item. Shipping costs are nonrefundable.

The cost of shipping will be deducted from your refund.